Privacy Policy
Privacy Policy
Last Updated: August 28, 2026
At 7 Hills Herbals, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or communicate with us.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you use our website or place an order, we may collect information such as:
Full name
Mobile/phone number
Email address
Billing address
Shipping/delivery address
PIN code and location details needed for delivery
Order and transaction information
Information you provide when contacting our support team
Product preferences and enquiries
We only request information that is reasonably necessary to provide our services.
2. Payment Information
When you make a payment through our website, payment information may be processed by third-party payment providers.
7 Hills Herbals does not intentionally store complete debit card, credit card, UPI, banking passwords, or other sensitive payment credentials on its own servers.
Payment providers may collect and process payment information according to their own privacy policies and security practices.
3. How We Use Your Information
We may use your information to:
Process and confirm your orders.
Deliver products to your address.
Contact you regarding your order.
Provide customer support.
Respond to enquiries and requests.
Process returns, replacements, and refunds.
Improve our products, services, and website.
Send important service-related communications.
Prevent fraudulent or unauthorized activity.
Comply with applicable legal and regulatory requirements.
4. Marketing Communications
With your consent, we may use your contact information to send you information about:
New products
Special offers
Discounts
Promotions
Product updates
Other relevant 7 Hills Herbals communications
You may request to stop receiving promotional communications at any time.
5. Cookies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies may help us:
Remember your preferences.
Keep products in your shopping cart.
Understand how visitors use our website.
Improve website performance.
Provide relevant website functionality.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.
6. Information Sharing
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers when required to provide our services, including:
Delivery and courier partners
Payment service providers
Website hosting and technology providers
Customer support/service providers
Other vendors assisting us with website or business operations
These parties should only receive information necessary to perform their services.
We may also disclose information when required by law, legal proceedings, government authorities, or to protect our rights, customers, website, or business.
7. Data Security
We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.
However, no internet-based transmission or electronic storage system can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including:
Completing orders
Providing customer support
Maintaining business records
Resolving disputes
Preventing fraud
Meeting legal, accounting, and regulatory requirements
When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.
9. Children’s Privacy
Our website is not intended to knowingly collect personal information directly from children without appropriate parental or guardian involvement.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.
10. Third-Party Websites
Our website may contain links to third-party websites, payment services, social media platforms, or other external services.
We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.
11. Your Rights
Depending on applicable law, you may have rights regarding your personal information, including the ability to:
Request access to personal information we hold about you.
Request correction of inaccurate information.
Request deletion of information where legally applicable.
Withdraw consent for certain uses of your information.
Opt out of promotional communications.
Raise concerns regarding the handling of your information.
To exercise an applicable privacy right, please contact us using the details below.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, services, or applicable laws.
When changes are made, the updated policy will be published on this page with a revised Last Updated date.
We encourage you to review this page periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:
7 Hills Herbals
Address: D.no: 11-135, Annapurna Nagar, 2nd Line, Gorantla, Guntur – 522034, Andhra Pradesh, India
Phone: 9000838239
Email: info.7hillsproducts@gmail.com
Website: www.7hillsherbals.com